How to cope with email overload: discussion with Harold Jarche @hjarche

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Some excellent advice by Harold Jarche about how to cope with email overload. I asked him for his advise about how to cope with the overload of emails many of us suffer. He said to put as much as possible of your replies on line. That way when people ask you something by email you can point them to a relevant link which is much faster. As you make more “replies” public then also you build up a sharing knowledge base which people can look at before emailing, further reducing emails.
Ideally one can reduce emails to private one to one emails which will reduce the overall amount. The key point is to put anything that can be public as public.